The British Audio-Visual Dealers Association (BADA)
Ceritech Audio is delighted to be a full member of BADA. BADA members include the 85 best specialist Hi-Fi and Home Cinema shops in the UK and combine the best service with a choice of the best products to suit all budgets.
As BADA members, we have the products, the facilities and the skill to ensure you hear and see today's finest equipment at their very best – we have the facilities to guide you through the selection, appraisal and purchase of the right components or system for your requirements - we're not interested in selling you what a magazine tells you to buy, but rather what you select because of it's performance.
BADA Members also offer unique customer benefits that provide a "safety net" for you.
The BADA Code
In today's 'rip-off' culture buying from anyone who you don't know can be dangerous - buying from a BADA member means that as a consumer you have an unprecedented level of support. Any BADA retail member must meet and exceed industry recognised levels of service and expertise - members and their facilities are regularly checked to ensure that they can provide expert, impartial advice and support on all aspects of Hi-Fi & Home Cinema.
All members provide:
TOTAL CUSTOMER CARE:
Expert, impartial advice on all aspects of audio & video, given by trained staff
Products specially selected for quality, performance and value
Personal demonstrations - Listen before you buy!
A home delivery and installation option - for optimum performance
TOTAL PEACE OF MIND:
A 10-day exchange for hi-fi and home cinema separates (Goods to be returned as supplied and excluding special orders)
BADA's free extended 2-year guarantee on all hi-fi separates (excludes vision products)
If you move, your Guarantee is transferable to any BADA members nationwide
Demcraft Certified Dealer
Ceritech Audio is a BADA Demcraft Certified Dealer. Demcraft is a training course from BADA designed to equip us with the necessary skills to enable us to give you the very best product demonstrations possible. The Demcraft certificate is an extra mark of assurance, a rubber stamp which gives you confidence that we are committed to providing the best possible product demonstrations. This means that when you audition a selection of equipment you can be sure we know it inside out, have set it up correctly, have matched it correctly and know how to show you its capabilities. Most importantly, we know that it's all about enhancing your enjoyment of music and movies, so you'll know that any purchase you make will be right for your requirements.
The Radio, Electrical and Television Retailers’ Association (RETRA)
Ceritech Audio is a member of RETRA, the UK's leading trade association for independent electrical retailers and servicing organisations. As a member of RETRA, we pride ourselves in providing excellent customer service. By joining RETRA, we have agreed to a code of practice that governs our day-to day dealings with consumers.
